Not at Fault Claim with I'm in the Right

Being involved in a car accident where you are not at fault can be stressful, and handling the subsequent insurance claims process only adds to that burden. I’m in the Right is committed to simplifying the not at fault insurance claim journey for you by offering comprehensive support and a range of efficient services. What began as a modest venture between two brothers and five cars has grown into a leading provider of accident replacement vehicles across Australia, now managing over 1000 vehicles. Our growth has been driven by a commitment to customer satisfaction and an emphasis on reliability and convenience.

When you’re not-at-fault, you have the right to recover the repair and hire car costs from the at-fault-parties insurer*

The Advantages of “I’m In The Right” Over Direct Insurer Claims

When faced with an accident, many individuals default to dealing directly with the at-fault party’s insurer, but doing so may not be the most efficient or beneficial choice. Here’s why choosing I’m in the Right offers clear advantages over direct insurer claims:

Personalised Solutions

We offer personalised accident management services to ease the complexities of handling not at fault insurance claims. Instead of dealing with a generic approach from insurers, our services are customised to match your unique situation.

Legal and Professional Expertise

Through our law firm, we provide legal guidance and expertise in handling third-party claims, cost recovery, and disputes. This ensures professional advice throughout the entire process, protecting your interests.

Customer-Centric Service

The core of our business is the commitment to trustworthiness, empathy, and dedication. We prioritise the needs of our customers and provide clear communication to keep you informed at every step.

Need help?

Our accident management specialists are available 24/7 via email or phone to assist with any questions you have about not-at-fault car hire

Not sure who’s at-fault in your accident?

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Streamlined Process for Accident Replacement Vehicles

Dealing directly with insurers can often be a frustrating experience. I’m in the Right uses a software program that streamlines the entire accident management process. This includes everything from documenting accident details to securing a replacement vehicle promptly. By taking a proactive approach, we reduce the complexity and the waiting time often associated with insurer-driven claims.

  • Seamless Documentation: We take care of gathering all necessary information, making sure every detail of your accident and replacement needs is documented accurately.
  • Faster Vehicle Allocation: Thanks to our advanced system, we can allocate accident replacement vehicles more quickly and efficiently, reducing downtime.
  • End-to-End Service: We manage all interactions with the at-fault party’s insurer, so you won’t need to navigate confusing protocols or lengthy procedures on your own.

Dedicated Support and Hassle-Free Service

Handling a not at fault insurance claim can be overwhelming, particularly when insurers may not always prioritise your needs. We provide dedicated support from the moment you reach out to us, managing the entire claims process for you. This means that you can focus on recovering from the accident, knowing that our team is handling the details.

  • Comprehensive Claims Management: We take care of the paperwork, communications, and negotiations with the at-fault party’s insurer, ensuring your claim is processed smoothly.
  • Personalised Support: Our team is dedicated to making the experience as convenient and hassle-free as possible. We are available to answer questions, provide updates, and offer reassurance throughout the process.

Quick and Convenient Vehicle Delivery

Having your vehicle off the road can be highly inconvenient, especially if it’s essential for work or personal use. To minimise disruption, we prioritise fast and convenient delivery of your replacement vehicle. Our flexible service is designed to fit into your schedule seamlessly:

  • Flexible Delivery Locations: Whether you prefer your replacement vehicle delivered to your home, workplace, or repair facility, we can accommodate your needs.
  • Timely and Reliable Delivery: We work efficiently to arrange prompt delivery of your replacement vehicle, allowing you to get back on the road quickly and resume your routine without unnecessary delays.

How “I’m In The Right” Simplifies Not At Fault Insurance Claims

Filing a not at fault insurance claim involves managing a timely process that includes paperwork, negotiations, and understanding your entitlements. I’m in the Right makes this journey easier by providing comprehensive assistance and expert guidance from start to finish.

Comprehensive Assistance with Paperwork

Handling the paperwork associated with an insurance claim can be a daunting task. Incorrect or incomplete documentation can lead to delays, rejected claims, or insufficient compensation. I’m in the Right offers thorough assistance with every aspect of your claim’s paperwork:

  • Expert Guidance: Our experienced team understands the requirements of different insurers and ensures that all necessary forms are filled out accurately and submitted on time.
  • Thorough Documentation Collection: We gather all relevant information, including accident reports, repair estimates, damage assessments, and other necessary documentation, leaving no detail overlooked.
  • Error Prevention: By managing the paperwork for you, we reduce the risk of errors and avoid complications that could slow down the process of getting your replacement vehicle.

Expert Handling of Claims

Insurance claims can be complex, especially if you’re unfamiliar with the process or unsure about your entitlements. With years of experience in managing insurance claims and accident replacement services, our team is well-equipped to handle your case with professionalism and efficiency. We work directly with the at-fault party’s insurer to recover costs* and ensure that your entitlements are met.

  • In-Depth Claim Analysis: We carefully review your claim to understand the full extent of your entitlements, negotiating with the at-fault party’s insurer to secure the best possible outcome.
  • Strategic Advice: Our partner law firm can provide expert advice on a range of matters, including advice regarding third-party claims and insurance disputes.

No Out-of-Pocket Expenses for Customers*

One of the biggest concerns for customers after an accident is whether they will be left with unexpected expenses. At I’m in the Right, we operate on a model that ensures you won’t incur any out of pocket costs if you follow our hire & recovery agreement*. We recover the hire costs directly from the at-fault party’s insurer, relieving you of the financial burden often associated with replacing a vehicle.

  • Direct Insurer Billing: If you’re not at work, All costs related to your replacement vehicle and associated services are billed directly to the at-fault party’s insurer, so you don’t have to worry about making payments or handling invoices.
  • Financial Transparency: We handle all financial matters with full transparency, providing clear information on cost recovery and ensuring there are no hidden charges or surprises.

Charging the At-Fault Insurer

Recovering costs from the at-fault insurer involves a specific and often complex process. I’m in the Right manages this process on your behalf, ensuring you don’t have to deal with the intricacies of insurance claims alone.

Understanding the Cost Recovery Process

The cost recovery process requires filing a claim to the at-fault insurer to cover expenses such as the towing of your vehicle, the vehicle repair costs, replacement vehicle hire, and other damages. Our team has a deep understanding of how insurers operate and uses this expertise to ensure all expenses are covered* efficiently.

  • Strategic Claim Preparation: We meticulously prepare all documents and reports needed for the claim, ensuring they meet insurer requirements and are submitted promptly.
  • Clear Communication: We maintain proactive communication with the at-fault insurer, providing them with all necessary information and addressing any questions or concerns they may have.

Ensuring Fair Compensation from the At-Fault Insurer

Receiving fair compensation from an at-fault insurer can be challenging, particularly if they attempt to minimise payouts. I’m in the Right advocate on your behalf to ensure that all your costs* are fully recovered and that you receive the compensation you’re entitled to.

  • Skilled Negotiation: Our team is experienced in negotiating with insurers and securing favourable outcomes for our customers. We advocate for your rights, ensuring all costs are accounted for and no crucial details are overlooked.
  • Attention to Detail: We carefully assess all aspects of your claim, identifying potential areas where additional compensation may be warranted, such as rental costs or extended repairs.

Legal Support and Advice

In cases where legal support is needed, we offer comprehensive advice through our law firm. This provides you with access to expert legal advice , protecting your interests throughout the claims process.

  • Legal Advice for Disputes: If disputes arise with the at-fault insurer or if the insurer challenges your claim, our legal partners step in to provide advice, protecting your interests and securing a fair resolution.
  • Expert Guidance on Complex Claims: For claims involving third-party disputes or other complexities, we offer strategic legal guidance to help you navigate the process with confidence.

Drive Forward with Confidence – Secure Your Not at Fault Insurance Claim Support

Don’t let a not at fault insurance claim disrupt your life. I’m in the Right is here to provide comprehensive support, handling every detail from paperwork to cost recovery, so you can focus on moving forward. Our services are designed to be simple, hassle-free, and financially secure*, ensuring you receive the best possible care during a challenging time.

Contact us today to learn more about how we can help you with your insurance claim. Our dedicated team is ready to offer reliable guidance and efficient service.

Call now or visit our website to get started with your claim. Let us take care of the details while you focus on getting back on the road with confidence. Our team is ready to handle everything for you—saving you time, stress, and unnecessary complications while ensuring a smooth and reliable path to recovery.

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