Not at Fault Truck Hire Brisbane

Understanding Accident Replacement Vehicles

In the event of a car accident, one of the biggest concerns for drivers is how to stay mobile while their vehicle is being repaired. Many Australians are unaware that if they are not at fault, they are entitled to an accident replacement vehicle at no rental cost to them*. At I’m in the Right, we provide accident replacement vehicles to ensure that our clients can continue with their daily routines without unnecessary inconvenience. We handle the entire process, from assessing eligibility to arranging a suitable replacement vehicle, so that our customers don’t have to worry about being without transport.

Our journey began with a fleet of just five cars and a commitment to providing a service that prioritises convenience and efficiency. Over time, we have grown to manage a fleet of over 900 vehicles, assisting drivers across Australia in securing a like-for-like replacement car after an accident.

What are Accident Replacement Vehicles?

Accident replacement vehicles are temporary rental cars provided to drivers who are not at fault in a car accident. These vehicles serve as a short-term solution while the original vehicle is being repaired or replaced. Under Australian law, the at-fault party is responsible for covering the reasonable costs associated with a replacement vehicle, yet a significant portion of drivers are unaware of this entitlement.

We simplify this process by offering quick and easy access to a rental car after an accident, ensuring that individuals can continue with their commitments without unnecessary delays. Our expertise in accident management allows us to efficiently provide vehicles that match our clients’ needs.

The Importance of Accident Replacement Cars

The inability to access a vehicle after an accident can create a range of problems. From commuting to work and attending appointments to managing school drop-offs, many aspects of daily life rely on having access to a car.

By providing accident replacement cars promptly, we minimise the disruption caused by vehicle damage. Our priority is to ensure that customers receive a comparable replacement vehicle, maintaining the comfort, safety, and reliability they are accustomed to.

For those who depend on their car for business purposes, being without a vehicle can result in lost income and reduced productivity. Our service is designed to ensure that commercial and personal transport needs are met efficiently.

Covered Accident Replacement Car Services

We understand that being involved in an accident can be a stressful experience. Our goal is to ease this stress by providing accident replacement vehicles with no out-of-pocket expenses* for eligible customers. Our process is designed to be straightforward, ensuring that clients can get back on the road as quickly as possible.

How to Qualify for a Covered Accident Replacement Car

To be eligible for an accident replacement vehicle, customers must meet the following criteria:

• The accident was not their fault.
• The at-fault driver’s details have been provided.
• The claim is being processed through the at-fault party’s insurer.

Once eligibility is confirmed, we arrange for a suitable replacement vehicle, ensuring a smooth transition from accident to mobility. Our team manages the necessary paperwork, making the process as hassle-free as possible.

Benefits of Choosing I’m in the Right for a Replacement Vehicle

Choosing I’m in the Right offers numerous advantages:

• Access to a national fleet of over 900 vehicles, ensuring availability.
• A dedicated software system that streamlines the accident management process.
• Fast and efficient vehicle delivery.
• Assistance with cost recovery through the at-fault party’s insurer.
• Legal expertise through our partnership with Spectre Law, ensuring clients receive proper guidance on hire and repair cost recovery.

By focusing on efficiency and convenience, we ensure that our clients receive a replacement vehicle quickly, without unnecessary delays or complications.

Like for Like Replacement Car Solutions

One of the key concerns for drivers requiring an accident replacement vehicle is ensuring that the replacement is comparable to their original car. We prioritise providing like-for-like replacement cars, ensuring that our customers receive a vehicle that matches their existing model in terms of size, features, and specifications.

Ensuring a Like for Like Replacement Car

Our service is designed to cater to individual vehicle preferences. Whether a customer drives a compact city car, a family SUV, or a high-performance vehicle, we work to provide a comparable replacement.

Key factors we consider when assigning a replacement vehicle include:

• Vehicle type and model.
• Transmission preference (automatic or manual).
• Fuel efficiency and engine capacity.
• Additional features such as safety and technology enhancements.

By ensuring a close match, we help customers continue their daily activities with minimal disruption.

Our Range of Replacement Cars

Our extensive fleet consists of vehicles across multiple categories, including:

• Economy and compact cars – Ideal for city driving and short-distance travel.
• Family sedans and SUVs – Offering extra space and comfort for families.
• Luxury and prestige vehicles – Catering to drivers of high-end vehicles.
• Commercial vans and utes – Designed for work-related transport needs.

Each vehicle is well-maintained and regularly serviced to ensure safety, reliability, and comfort throughout the rental period.

Recovering Costs from the At-Fault Party

Dealing with accident-related costs can be overwhelming, particularly when insurance claims and legal processes are involved. We assist clients in recovering costs from the at-fault party’s insurer, ensuring that they are not left out of pocket.

Insurance Claims Assistance

Navigating insurance claims can be complex, especially for those unfamiliar with the process. Through our partnership with Spectre Law, we provide expert support to ensure that our clients’ claims are handled efficiently.

We assist with:

• The recovery of hire and repair costs from the at-fault party’s insurer.
• Third-party claim defence to protect clients from unjust claims.
• Insurance dispute resolution to ensure fair outcomes.

Our experience in accident management allows us to provide clear guidance throughout the claims process, ensuring that customers receive the support they need.

Minimising Out-of-Pocket Expenses

One of the most significant concerns for drivers involved in an accident is the potential financial burden. For eligible customers, our service provides a replacement vehicle with no rental cost to them*, allowing them to continue driving without additional expenses.

Instead of requiring upfront payments, we work directly with insurers to recover the necessary costs. This approach ensures that customers can access a replacement vehicle without financial stress.

By handling the claims process and cost recovery, we provide peace of mind and ensure that clients can focus on getting back on the road as soon as possible.

Get Back on the Road with I’m in the Right

If you’ve been involved in an accident and need a replacement vehicle, I’m in the Right is here to help. Our experienced team will handle the process from start to finish, ensuring that you receive a like-for-like replacement car at no rental cost to you*. Eligible drivers can receive a like-for-like accident replacement vehicle with no out-of-pocket expenses*, fast and efficient delivery, and access to legal and insurance claim support.

Don’t let an accident disrupt your routine. Contact us today to check your eligibility and get back on the road with confidence.