You may be eligible for a replacement vehicle regardless of whether you have lodged a claim with NRMA

Having a car accident is a major interruption to your routine. Who’s going to drop the kids at school? How will you get to work? But if you’re not-at-fault with or without insurance, you won’t need to suffer this stress. Better yet, use our service and access benefits insurers can’t provide

When you’re not-at-fault, you have the right to recover the repair and hire car costs from the at-fault-parties insurer*

Key advantages of using an accident replacement specialist

A like-for-like vehicle replacement, instead of just a ‘comparable’ hire car, because you deserve the comfort and convenience of familiarity

No limits on not-at-fault car hire. Keep the vehicle until yours is repaired or written off

We will coordinate the delivery and pick up of the replacement vehicle

Costs are recovered from the at-fault parties insurer*

Enjoy an end-to-end service, including towing and transport from the accident scene, delivery and collection of your car and the replacement, plus repairs management

Need help?

Our accident management specialists are available 24/7 via email or phone to assist with any questions you have about not-at-fault car hire

Not sure who’s at-fault in your accident?

Talk to an accident management specialist

Get your accident replacement car now

Simply fill in the form below to apply for your not-at-fault replacement vehicle. Our accident management team will get in touch shortly