About IITR

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ABOUT I’M IN THE RIGHT

Helping Not-at-Fault drivers get back on the road

At I’m in the Right, we believe that if you’ve been in a not-at-fault accident, you shouldn’t have to deal with the stress of being left without a car.

Since 2014, we’ve been providing Australians with fast, professional accident management support — from replacement hire cars to towing, repairs and insurer liaison.

Our story

Meet our leadership team

The idea for I’m in the Right began with our Director, Shaun Wickenden, who was working as an autobody general manager. He realised something many drivers didn’t know: under Australian law, the at-fault driver must cover the cost of repairs and a hire car for the not-at-fault driver.

Spotting a gap in the market, Shaun saw an opportunity to support everyday drivers who found themselves suddenly without transport. He invited his brother, Blake Wickenden, to join him on the journey — and in 2014, I’m in the Right was born.

What started as a small family venture with just a handful of vehicles has grown rapidly. Today, we have a fleet of over 1,200 vehicles nationwide and are proud to be one of Australia’s top three providers of accident replacement vehicles.

In 2025, Shaun and Blake welcomed Sam Ghassani to the leadership team as CEO. Sam’s journey with us spans eight years, during which he founded and led our partner law firm, Spectre Law, and served as Interim Co-General Manager before taking on the role of CEO. His deep understanding of our culture, values and operations positions him perfectly to guide I’m in the Right into its next phase of growth and success.

Left to right: Blake Wickenden, Sam Ghassani and Shaun Wickenden

WHY CHOOSE I’M IN THE RIGHT

We’ve helped over 50,000 people with replacement vehicles

We know that after a car accident, time matters. That’s why our combination of innovative technology and industry expertise allows us to get you back on the road faster.

1,200 + vehicles available

From compact, to SUV, luxury and commercial, we’ll have a vehicle to suit you

Dispatch within 15 mins

Once approved, we’ll dispatch the vehicle within 15 minutes to your location

5 STAR CUSTOMER RATING

We have over 4,000 positive customer reviews and a 5 star rating

end-to-end MANAGEMENT

From towing, to coordination of repairs and liaison with insurers

No out-of-pocket HIRE costs

Vehicle hire costs are legally payable by the at-fault driver’s insurer

Check my eligibility

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OUR MISSION

To deliver reliable, customer-focused accident replacement vehicle services that reduce the stress and disruption caused by motor accidents

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Not-at-fault car hire

Most people don’t realise they’re entitled to a replacement vehicle at no out-of-pocket cost* , provided they’re the not-at-fault party.

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our free Accident guide

A handy reference to keep in your glovebox, our accident guide covers the steps you need to take when you’re involved in an accident

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FAQs

All you need to know about the not-at-fault car hire industry with a list of our most asked questions

We’re here to support you every step of the way

Need a Replacement Car? We're Here 24/7