Australia’s top-rated and most trusted accident management company providing like-for-like replacement vehicles
About Us
We provide end-to-end accident management solutions to the time of the accident to the finalisation of the recovery claim
Our story
We started with two brothers, a shared goal and a fleet of just five cars. Today, I’m In The Right has grown to a fleet of over 900 vehicles, servicing customers all over Australia.
The seed of I’m In The Right was planted when our director, Shaun Wickenden, was working as an autobody general manager. He realised that under Australian law, the at-fault driver in a car accident must pay for car repairs and a car hire for the not-at-fault driver (a benefit 80% of the population don’t know exists). Eagled eye, he spotted a market opportunity – hiring cars to not-at-fault drivers.
Shaun invited his brother, Blake Wickenden, to join him as he embarked on this adventure in 2014. Since then, I’m In The Right has grown rapidly, and we are now one of the three largest providers of accident replacement vehicles in the country.
Our difference
After an accident, a rapid response is all-important. Here at I’m In The Right, we’ve developed our own specially tailored software program that manages each step in the accident management process, enabling us to deliver our services to our customers quickly and conveniently.
We also offer access to our partner law firm Spectre Law, that specialise in motor accident claims. It can provide expert advice on a range of matters, including recovery of hire and repair costs, defence of third-party claims and insurance disputes.
Our goal
We’re committed to minimising the angst and inconvenience Australians suffer after a car accident by getting them back on the road as quickly as possible.
Our top priority is to be trustworthy, genuine and caring towards our customers and partners. We achieve this by keeping our client’s best interests at the forefront of our minds, and always ensuring each person receives a highly customised service.
Vision statement
To be recognised as the go-to accident management provider globally
Mission statement
To provide the most efficient, timely and convenient end-to-end accident management solution to reduce the stress and inconvenience following a car accident
Values
- Integrity
- Accountability
- Reliability
- Communication
- Empathy
- Commitment
- Servant Leadership
Not-at-fault car hire
Most people don’t realise they’re entitled to a replacement vehicle at no out-of-pocket cost* , provided they’re the not-at-fault party
Accident guide
A handy reference to keep in your glovebox, our accident guide covers the steps you need to take when you’re involved in an accident
Not-at-fault and not insured?
As long as you can say ‘I’m in the right’, you don’t need to suffer the inconvenience of being stuck without a car, even if you don’t have insurance
FAQs
All you need to know about the not-at-fault car hire industry with a list of our most asked questions
Get your accident replacement car now
Simply fill in the form below to apply for your not-at-fault replacement vehicle. Our accident management team will get in touch shortly