Had a not-at-fault accident and insured with Budget Direct? You don’t need to wait for assessors before receiving a replacement vehicle. I’m in the Right helps you get back on the road quickly — with no upfront hire car costs and minimal disruption to your day.
If you’re insured and not at fault, you could be eligible for a replacement vehicle with hire costs paid by the at fault party’s insurer*.
If you have a family, you don’t want to be stuck with a hatchback! And if you drive a work truck, van or ute, then you’ll need something that can take a load and allow you to get back to work.
That’s why I’m in the Right provides replacement vehicles that are as close as possible to the vehicle you usually drive. Whether that’s a compact city car, a work-ready ute, a luxury sportscar or a family SUV, our goal is to supply you with a like-for-like vehicle.
From compact, to SUV, luxury and commercial, we’ll have a hire vehicle to meet your needs
If you’re not-at-fault, you’re entitled to a hire car that’s comparable to your own
Once approved, we will dispatch the vehicle within 15 minutes, to a location that suits you
The hire costs are legally payable by the at-fault party’s insurer
Our vehicles have no logos or signage identifying them as accident hire cars
If your car isn’t drivable, keep the hire car until yours is repaired, replaced or deemed a total loss
For added peace of mind, all vehicles include free NRMA Roadside Assistance
All inclusive professional installation of a child seat or baby carrier if required
Yes. If you have Budget Direct car insurance and another driver caused the accident, you can still choose I’m in the Right to manage your not-at-fault claim, help organise repairs, and arrange a replacement vehicle. The service helps protect your no-claim discount and ensures your car is repaired promptly by trusted repairers.
If you’re not at fault and have the other driver’s details, Budget Direct generally allows recovery of hire costs from the at-fault party’s insurer. I’m in the Right works alongside Budget Direct policies to coordinate your repairs and provide a hire car—without affecting your premium or claim history.
I’m in the Right helps Budget Direct customers by managing the full not-at-fault accident management process. We support you through your repairs, arrange an accident replacement vehicle, and recover costs from the at-fault driver’s insurer—so you can avoid the stress of dealing with multiple insurers and paperwork, and stay on the road.
No. Using I’m in the Right after a not-at-fault accident won’t impact your Budget Direct policy, excess, or no-claim discount. We recover the hire car costs directly from the at-fault driver’s insurer, protecting your record and helping to prevent premium increases.
First, make sure everyone is safe and collect the other driver’s details — name, address, registration number, and insurer. Then contact I’m in the Right. Even if you’re insured with Budget Direct, we can manage your not-at-fault claim from start to finish, including arranging repairs and a replacement vehicle.
Whether it’s a short-term hire or a longer repair wait, we’ll make sure you’re never stuck without wheels.
