Accident management involves assisting not-at-fault drivers after a car accident by looking after key aspects such as vehicle replacement, repairs liaison and insurance claims with third party insurers.
Without accident management support, you may encounter challenges with potential claim disputes, which can delay repairs and lead to other unexpected costs.
I’m in the Right has been supporting not-at-fault drivers for over 10 years, and will take care of the administrative burden so you can return to your normal routine without the financial or logistical stress.
When you’re in a not-at-fault accident, the last thing you need is stress, confusion, and the hassle of being left without a car. At I’m in the Right, we make sure you stay on the road while we handle the accident management process for you.
We’ll arrange towing for your car and transport for you after the accident.
Enjoy the familiarity and comfort of a vehicle that is comparable to your own
Once approved, we’ll dispatch the vehicle within 15 minutes to your location.
The hire costs are legally payable by the at-fault driver’s insurer.
If your car isn’t drivable, keep the hire until yours is repaired or deemed a loss.
If you’ve been in a car accident and you were not at fault, you have rights. We’ll guide you through the process, ensuring you receive a replacement hire car and full support without the stress of managing it yourself.
Car Accident Support Services for Not-at-Fault Drivers
Our accident management services include:
Support After a Car Accident: Who Pays?
Many drivers worry about the cost of a hire car. Here’s the truth: if you are deemed not at fault, the cost of the hire vehicle is legally recoverable from the at-fault driver or their insurer and you don’t pay hire costs — ever. You’ll only have to pay fuel, tolls and fines – as you would with your own car.
Insurance & Legal Support After a Not-at-Fault Accident
Insurance claims and disputes can be complicated. Our experienced team will manage communications with the at-fault driver’s insurer and, if needed, provide access to legal support. That means you’re never left to deal with the stress alone.
Accident management is the process of helping not-at-fault drivers after a car accident by managing everything from replacement vehicles and repair coordination to liaising with the at-fault driver’s insurer. At I’m in the Right, our Accident Management Team handles all the paperwork and communication on your behalf — so you can focus on getting back to your daily life without stress or delays.
If you’ve been in a not-at-fault car accident, we’ll guide you through the entire process:
You don’t have to chase insurers or handle claims yourself — our team takes care of everything so you can get back on the road quickly and confidently.
No — if you’re not at fault, there’s no cost to you for using our accident management support. The hire car and recovery services are legally payable by the at-fault driver’s insurer, provided they have third-party property or comprehensive insurance. You’ll only pay for your usual running costs like fuel, tolls, and fines.
Yes — under Australian law, if you’re not at fault in a vehicle accident, you are legally entitled to a comparable replacement vehicle while your car is being repaired or assessed. This means you don’t have to settle for a smaller or unsuitable car — you can drive a like-for-like vehicle that reflects your normal transport needs. I’m in the Right will ensure you receive a comparable replacement and will recover the hire costs directly from the at-fault driver’s insurer.
Our Accident Management Team provides complete post-accident support, including:
With over 10 years of experience, we make sure every not-at-fault driver receives the guidance, communication, and care they deserve — from the moment of impact to getting back on the road.
If you’ve had a not-at-fault accident, you don’t have to go through it alone.
Our professional accident management team will take care of everything — and get you driving again in no time.
