Had a not-at-fault accident and insured with Suncorp? You don’t have to wait for assessors before getting a replacement vehicle. I’m in the Right helps you get back on the road quickly — with no upfront hire car costs and minimal interruption to your routine.
If you’re insured and not at fault, you could be eligible for a replacement vehicle with hire costs paid by the at fault party’s insurer*.
If you have a family, you don’t want to be stuck with a hatchback! And if you drive a work truck, van or ute, then you’ll need something that can take a load and allow you to get back to work.
That’s why I’m in the Right provides replacement vehicles that are as close as possible to the vehicle you usually drive. Whether that’s a compact city car, a work-ready ute, a luxury sportscar or a family SUV, our goal is to supply you with a like-for-like vehicle.
From compact, to SUV, luxury and commercial, we’ll have a hire vehicle to meet your needs
If you’re not-at-fault, you’re entitled to a hire car that’s comparable to your own
Once approved, we will dispatch the vehicle within 15 minutes, to a location that suits you
The hire costs are legally payable by the at-fault party’s insurer
Our vehicles have no logos or signage identifying them as accident hire cars
If your car isn’t drivable, keep the hire car until yours is repaired, replaced or deemed a total loss
For added peace of mind, all vehicles include free NRMA Roadside Assistance
All inclusive professional installation of a child seat or baby carrier if required
Yes. If you’re covered by Suncorp and another driver caused the accident, you can still use I’m in the Right to assist with your not-at-fault claim, recommend trusted repairers, and organise a replacement vehicle. Our service helps protect your no-claim bonus and ensures your car is repaired quickly by reputable repairers.
If you’re not at fault and have the at-fault driver’s details, Suncorp typically allows recovery of hire costs from the other driver’s insurer. I’m in the Right works alongside Suncorp policies to help coordinate repairs and provide a hire car — without affecting your premium or claims record.
I’m in the Right supports Suncorp customers by managing the not-at-fault process from start to finish. We can recommend quality repairers, arrange a like-for-like accident replacement vehicle, and recover the hire costs from the at-fault insurer — helping you stay on the road without the stress.
No. Using I’m in the Right after a not-at-fault accident won’t impact your Suncorp policy, excess, or no-claim bonus. We recover hire car costs directly from the at-fault driver’s insurer, ensuring your policy remains unaffected and your record stays intact.
Your safety comes first — check everyone involved is okay. Then, gather the other driver’s details including name, address, registration, and insurer. Contact I’m in the Right next. Even if your insurance is with Suncorp, we’ll assist you through the process — recommending repairers, arranging a replacement vehicle, and managing recovery of hire costs from the at-fault insurer.
Whether it’s a short-term hire or a longer repair wait, we’ll make sure you’re never stuck without wheels.
