Been involved in a not-at-fault accident and insured with GIO? You don’t have to wait for an assessor before receiving a replacement vehicle. I’m in the Right gets you back on the road fast — with no upfront hire car costs and minimal interruption to your day.
If you’re insured and not at fault, you could be eligible for a replacement vehicle with hire costs paid by the at fault party’s insurer*.
If you have a family, you don’t want to be stuck with a hatchback! And if you drive a work truck, van or ute, then you’ll need something that can take a load and allow you to get back to work.
That’s why I’m in the Right provides replacement vehicles that are as close as possible to the vehicle you usually drive. Whether that’s a compact city car, a work-ready ute, a luxury sportscar or a family SUV, our goal is to supply you with a like-for-like vehicle.
From compact, to SUV, luxury and commercial, we’ll have a hire vehicle to meet your needs
If you’re not-at-fault, you’re entitled to a hire car that’s comparable to your own
Once approved, we will dispatch the vehicle within 15 minutes, to a location that suits you
The hire costs are legally payable by the at-fault party’s insurer
Our vehicles have no logos or signage identifying them as accident hire cars
If your car isn’t drivable, keep the hire car until yours is repaired, replaced or deemed a total loss
For added peace of mind, all vehicles include free NRMA Roadside Assistance
All inclusive professional installation of a child seat or baby carrier if required
Yes. If you’re covered by GIO and another driver caused the accident, you can still choose I’m in the Right to help with your not-at-fault claim, recommend trusted repairers, and arrange a replacement vehicle. Our service helps safeguard your no-claim bonus and ensures your car is repaired promptly by reputable repairers.
If you’re not at fault and have the other driver’s details, GIO generally allows recovery of hire costs from the at-fault driver’s insurer. I’m in the Right works in line with GIO policies to assist with repairs and provide you with a suitable hire car — without impacting your premium or claims history.
I’m in the Right supports GIO customers by taking care of the not-at-fault process from start to finish. We’ll help coordinate repairs, supply an accident replacement vehicle, and manage recovery of hire costs from the at-fault driver’s insurer — saving you time and helping you stay mobile without the stress of handling multiple insurers.
No. Using I’m in the Right after a not-at-fault accident won’t impact your GIO policy, excess, or no-claim discount. We recover the hire car costs directly from the at-fault driver’s insurer, helping preserve your insurance record and preventing unnecessary increases to your premium.
First, make sure everyone involved is safe, then gather the other driver’s information — including their name, address, registration, and insurer. Next, contact I’m in the Right. Even if you’re insured with GIO, we can manage your not-at-fault claim from beginning to end, helping you organise repairs and providing a replacement vehicle to keep you on the road.
Whether it’s a short-term hire or a longer repair wait, we’ll make sure you’re never stuck without wheels.
