Had a not-at-fault accident and your car is insured with QBE? You don’t have to wait for an assessor before receiving a replacement vehicle. I’m in the Right can get you back behind the wheel fast — with no upfront hire car costs and minimal interruption to your day.
If you’re insured and not at fault, you could be eligible for a replacement vehicle with hire costs paid by the at fault party’s insurer*.
If you have a family, you don’t want to be stuck with a hatchback! And if you drive a work truck, van or ute, then you’ll need something that can take a load and allow you to get back to work.
That’s why I’m in the Right provides replacement vehicles that are as close as possible to the vehicle you usually drive. Whether that’s a compact city car, a work-ready ute, a luxury sportscar or a family SUV, our goal is to supply you with a like-for-like vehicle.
From compact, to SUV, luxury and commercial, we’ll have a hire vehicle to meet your needs
If you’re not-at-fault, you’re entitled to a hire car that’s comparable to your own
Once approved, we will dispatch the vehicle within 15 minutes, to a location that suits you
The hire costs are legally payable by the at-fault party’s insurer
Our vehicles have no logos or signage identifying them as accident hire cars
If your car isn’t drivable, keep the hire car until yours is repaired, replaced or deemed a total loss
For added peace of mind, all vehicles include free NRMA Roadside Assistance
All inclusive professional installation of a child seat or baby carrier if required
Yes. If you’re covered by QBE and another driver caused the collision, you can still choose I’m in the Right to assist with your not-at-fault claim, connect you with trusted repairers, and arrange a replacement vehicle. Our service helps protect your no-claim discount and ensures your car is repaired efficiently by reputable repairers.
If you’re not at fault and the other driver’s details are known, QBE generally allows recovery of hire costs from the at-fault driver’s insurer. I’m in the Right works alongside QBE to coordinate repairs and arrange your hire car — without impacting your premium or claim history.
I’m in the Right supports QBE customers by managing the not-at-fault process from start to finish. We’ll recommend repairers, arrange your accident replacement vehicle, and manage the recovery of hire costs from the at-fault driver’s insurer — helping you stay mobile and stress-free.
No. Using I’m in the Right after a not-at-fault accident won’t impact your QBE policy, excess, or no-claim discount. We recover hire car costs directly from the at-fault driver’s insurer, keeping your insurance record intact and avoiding unnecessary premium changes.
Start by ensuring everyone’s safety, then gather the other driver’s details — their name, address, registration, and insurer. Once that’s done, contact I’m in the Right. Even if you’re insured with QBE, we can assist you from start to finish — recommending trusted repairers, arranging your replacement vehicle, and managing the recovery of hire costs from the at-fault insurer.
Whether it’s a short-term hire or a longer repair wait, we’ll make sure you’re never stuck without wheels.
